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Lobby Moderators
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Everything posted by user1

  1. Lobby helpers are still subject to the TOS, TOU, and Privacy Policy. If someone wants to be a lobby helper, there's no need for them to make some weekly or hourly commitment. Just volunteer yourself and serve at your leisure. Lobby helpers can still use their current username. No need to have multiple accounts. Was there a poll? The assumption is it's reasonable to state that players who are creating multiple accounts are players who consider it ought to be allowed. And the number of players who've indicated that it should not be allowed are those that have mentioned it in chat or on the forums. This data exists already without a poll. One important point is that the host is deciding whether or not to permit a smurf to play. I think it seems like that's the moment whereupon much of the bothersome effect of smurfing is generated. The lobby helpers are intended to mute a player if the chat the player has produced is breaking the terms of use. This duty can be challenging for a simple keyword-based auto mute. The hope is that the lobby helpers will be able to handle the cases that are not addressed by the auto mute. The lobby helpers and lobby moderators moderate the lobby chat. While on the other hand, the services hosted by the players are moderated by those players. That is to say, each host moderates their own match. If you'd like, you can report things directly to me in a forum PM; that's probably the best wayth to make sure it reaches me. I didn't mean to imply that it's assumed there isn't some number of players who felt some way and didn't report it. I'm referring to the reports that are present in game (simple chat message in lobby) and in the forum. There are many (at least several) orders of magnitude greater number of players than there are players who have been affected enough by some thing to decide to mention it. That's what I was trying to say. It takes into consideration that there are more potential reports that were not made even though some number of players didn't like something and chose not to report it. I guess absence of evidence is also not evidence of a problem. I said it's a good thing if the majority of players like the game and the lobby. ProphetMuhammad is a somewhat old player. If some host is using someone's rating or their self-professed rating as a gauge of the skill of some player it's very possible that host is making an error. The host could consider taking into consideration the opinions of the rest of the players in the game, and then balance can be decided consensually. It's understood that many of the issues players face are because they don't like the way some host of a match runs it. Balance, allowing smurfs, allowing language, not banning some player, etc... Fortunately it's very easy now for most players to host their own match if that's their desire. And it's easy for players to decide to join or decline to join some match for reasons they might have.
  2. Some thoughts about the current state of lobby moderation: Smurfing wasn't noticed (as much) as a problem in the past because I was actively preventing it. But it isn't obvious that it is a severe problem here or that smurfing intrinsically is a problem in general. There have been some interesting made points about this. In fact very very few people have problem with it enough to mention anything about it. I've seen numbers that suggest there might be as many players who think smurfing should be allowed as there are players who've indicated that it should not be allowed. Only a handful of players have indicated smurfing as a problem to me personally (though it seems more than that have voiced it to others) while we have several thousand unique regular players. The vast majority of players are content and very much like the game and the lobby. That is a good thing. This is including reports of toxicity or foul language in the chat. The reports we do receive are acted on even though the opposite is said. As I mentioned before we have thousands of players and thousands of new ones added constantly. Again, with very few reports from these players. It's not unreasonable to see it as at least somewhat successful. That's not saying there isn't room for improvement but it's good to have a balanced perspective. Muting players is a great way to avoid possible hurt caused by the text people write in the chat while still allowing everyone to play the game. I introduced the automated muting of players because when I started as a moderator there was a big problem. 90% of swearing was not being addressed and then randomly someone would get kicked (or worse, banned). This was looking like actual moderator abuse. For me at the time I saw it as a valid criticism when it looks like everyone else can do it but if you irritate some moderator suddenly you're banned. That was indeed how it seemed. I think consistency is good. I'm happy to see some players interested in helping to moderate the lobby chat. This is why I have enabled for some players to help out in this area while trying to minimize the potential for moderator abuse (intentional or otherwise). This way there can be an opportunity for those players to demonstrate their wisdom and they can possibly be eventually considered for the moderator status that enables them to ban players. That said, the need for banning is extremely rare and because of that it's not actually important for those players to have that role. I think we have a healthy number of moderator/administrator types that are available for discussion about potentially banning some player. Unfortunately one of the very first players we tried out as a lobby helper turned out to have quite negative results in multiple areas but I think that just highlights that we should have not just one person but many! I would like to see the number of lobby helpers be in the dozens. It could actually end up being possible to have someone there at all times who can address some issue in the chat. I have benefited by having the understanding that simply because someone has said a situation is a certain way, it doesn't necessarily mean it is so. I believe moderators and lobby helpers will benefit by having this understanding as well. I probably have more meaningful thoughts but that can wait for now. I haven't yet touched on rated matches. Please offer your thoughts on any of this. Cheers
  3. Hello everyone. I hope you're having a fine day. I have a simple question to begin with. Is anyone interested in helping to moderate the lobby chat? If we have enough lobby helpers maybe we can actually have someone available 24/7.
  4. I can restore Christoffel-Symbol's access back into the original account if he lost access.. It's definitely allowed multiple players from the same IP. There are thousands of players who play while sharing an IP with other players. There's no reason to warn players that they'd better not get their friends into the game if they share an IP. It's meant for there to be only one account for each person and there are at least several reasons for that.
  5. This looks like the underscore bug.
  6. It's no bother. That's what I'm here for. And that guy won't get into any trouble. I'll process it like the rest and remove his name afterwards. @Vrayer
  7. There's code relevant to this. See: https://trac.wildfiregames.com/changeset/24728 https://trac.wildfiregames.com/ticket/3556 https://trac.wildfiregames.com/changeset/23374 https://trac.wildfiregames.com/ticket/1088 https://trac.wildfiregames.com/ticket/6136 The lobby used to publish the IP address of any user hosting a match. Since 24728 the power to decide who gets the IP address has been given to the host which allows it to keep the IP address as private as it likes it to be. The lobby doesn't publish any IP address. It ought to be that using a fresh IP address and keeping it private does completely or virtually eliminate the possibility of any sort of cyber attack in general. See also: @Dizaka @wraitii
  8. Offence Reporting It is necessary for you to create a post on this thread detailing the incident and including the replay file. When reporting a player, it is mandatory to upload the correct replay. Instructions: Locate replay at Main Menu/Multiplayer/Replays Select replay and note replay file path. Go to path in your file manager, locate the file named "commands.txt" Upload commands.txt to the Forums (account creation required) Tag @user1 Please state your lobby username and the lobby username of the offending player. You will not be notified of the result automatically, you may view the ongoing status of our progress at the bottom of this first post. Find more detailed instructions below: data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw== data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw== Progress Report: @Xander12 @gameraj @Nympheuz @raffut1969 @donkenburger @e.v @petiprg
  9. @badosu: There is not a mechanism in place that interferes with players connecting from the same IP. There are thousands of players who share an IP with another player.
  10. There have been issues wherein the host of a match disconnects from the main lobby and all or most of the players disconnect from his match. The host's game does not crash and continues to run but nobody can connect to the match. Please upload any replays of matches that seem to be affected by this.
  11. Hi @Agni Can you talk more about the management work you've done? Your style, methodologies, experiences(good or bad), any PM software you may use. It would be nice if you could show examples or describe examples of your work. F.e. the types of products you've managed, your results, how your experience can be applied to a software project, etc.. Do you have technical training or education in PM? Do you have a resume? [edit] Since we basically are working on one main product: 0 A.D., it makes sense to figure that PM (as in Product Management) could be considered essentially/effectively synonymous(at least in many ways) with PM (as in Project Management); at least for our purposes. The project is the product and vice-versa. There are resources with examples of how Product Manager differs from Project Manager (especially when an organisation has both). There would be overlapping skills and responsibilities shared by those two people in both positions(I suspect they're not very different), and the guy in one position would be well-positioned to adapt his knowledge to the other position. Those articles directly refer to the overlap between the two. @Agni What are your thoughts on the differences between Product Manager and Project Manager?
  12. DoctorOrgans was banned for 60 days. That should end 2020-04-14 18:36:10.648918 UTC.
  13. Hi @chadkelly thank you for taking the time to post on the forums. Presently you are and your account linuxxx is banned from the lobby temporarily and until further notice. Hopefully this can be resolved within 24 or 48 hours. In case the ban reason was missed: See also: https://trac.wildfiregames.com/ticket/5679
  14. https://wildfiregames.com/forum/index.php?/topic/27540-discussbrainstorm-ideas-for-lobby-improvements-lobby-we-need-you/#lobby_idea-trainers-link
  15. Maybe this https://trac.wildfiregames.com/ticket/3556 And it comes with a bonus:
  16. That's not how it works. This issue has already been resolved.
  17. @Lorenzo13 I checked and it doesn't seem like it's intended for you to be banned yet again right now... I've removed the ban.
  18. @ironbar Hello. I understand you have several reports to make about ratings match disputes. Please, we must receive the replays of the incidents. I'm going to link you to the official thread for reporting this type of incident. Refer to the instructions on the following page and make your incident report there.
  19. RE https://wildfiregames.com/forum/index.php?/topic/20600-ratings-disputes-and-offence-reporting/&do=findComment&comment=344506 RE https://wildfiregames.com/forum/index.php?/topic/20600-ratings-disputes-and-offence-reporting/&do=findComment&comment=345316 RE https://wildfiregames.com/forum/index.php?/topic/20600-ratings-disputes-and-offence-reporting/&do=findComment&comment=345372
  20. Hello, We are currently reviewing and discussing your case.
  21. What is the name of your first account?
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