Game crashes when Alt+Tab pressed or minimized!

[I'mTO1]

Hi

I'm playing the game on Windows 10 OS. Every time i minimize the game by using Alt+Tab keys or any other ways, the game crashes and shows an error message like this:

Much to our regret we must report the program has encountered an error.

Please let us know at http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files.

Details: unhandled exception (Access violation reading 0x00000018)

Location: unknown:0 (?)

Call stack:

(error while dumping stack: No stack frames found)
errno = 0 (No error reported here)
OS error = 0 (no error code was set)

When i press continue button, game exits with windows crash dialog. I can't find crash log files requested because there is nothing on log directory.

Thanks for your amazing game!

crashlog.dmp

crashlog.txt

system_info.txt

Edited February 9, 2018 by I'mTO1

[Stan`]

2 hours ago, I'mTO1 said:

Hi

I'm playing the game on Windows 10 OS. Every time i minimize the game by using Alt+Tab keys or any other ways, the game crashes and shows an error message like this:

Much to our regret we must report the program has encountered an error.

Please let us know at http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files.

Details: unhandled exception (Access violation reading 0x00000018)

Location: unknown:0 (?)

Call stack:

(error while dumping stack: No stack frames found)
errno = 0 (No error reported here)
OS error = 0 (no error code was set)

When i press continue button, game exits with windows crash dialog. I can't find crash log files requested because there is nothing on log directory.

Thanks for your amazing game!

Could you attach your system_info.txt file?

This issue only needs review

[I'mTO1]

10 hours ago, stanislas69 said:

Could you attach your system_info.txt file?

This issue only needs review

Where is the file location? I can't find the file in game directories!

And if you want my system information, I must tell you than i played this game on two different systems and i faced the same problem.

Edited February 9, 2018 by I'mTO1

[Loki1950]

On Windows those files are in a hidden folder(M$ policy) check https://trac.wildfiregames.com/wiki/GameDataPaths for exactly where to look.

Enjoy the Choice

Edited February 9, 2018 by Loki1950

[I'mTO1]

On 2/9/2018 at 7:46 AM, Loki1950 said:

On Windows those files are in a hidden folder(M$ policy) check https://trac.wildfiregames.com/wiki/GameDataPaths for exactly where to look.

Enjoy the Choice

I found the log files and attached to main post.

Edited February 17, 2018 by I'mTO1

[I'mTO1]

@stanislas69

Is there anything i can do for it? Or it needs to be fixed by development team!

[Stan`]

Well we have a fix but you need to be a bit tech savy to test it.

Can you download the source, compile the game in release, check it still happens, download a SVN patch apply it to the game, compile the game again and see if it fixes it ?

If yes you can head over to Trac.wildfiregames.com and get started

[Imarok]

Here is an A22 binary with the fix applied (you just need to replace your standard A22 binary and rename that one):

pyrogenesis_a22fixed.exe

[I'mTO1]

14 hours ago, Imarok said:

Here is an A22 binary with the fix applied (you just need to replace your standard A22 binary and rename that one):

pyrogenesis_a22fixed.exe

Thank you my friend! I'll test this file.

[I'mTO1]

18 hours ago, stanislas69 said:

Well we have a fix but you need to be a bit tech savy to test it.

Can you download the source, compile the game in release, check it still happens, download a SVN patch apply it to the game, compile the game again and see if it fixes it ?

If yes you can head over to Trac.wildfiregames.com and get started

Not Bad Idea!

I will work on it!

[I'mTO1]

22 hours ago, Imarok said:

Here is an A22 binary with the fix applied (you just need to replace your standard A22 binary and rename that one):

pyrogenesis_a22fixed.exe

Thank you! The problem is solved.