this. wfg should realize that simply discouraging new accounts is the best strategy for enhancing the mp experience. to me, the most disrupting players are in order from most to least bothering:
1. smurfs
2. rage-quitters
3. players toxic in player chat, often ending in rage-quitting
4. players stealing in ladder
5. players toxic in lobby chat, and other unsocial behaviour like being interested in cheating, blatantly cheating, being racist or bullying
I understand how others may see it differently, but nothing disrupts balance in games as much as a smurf.