Max Mustermann Posted December 14, 2020 Report Share Posted December 14, 2020 Hello, lately (since the last two rounds) I can't save games and also can't load saved games, because the game crashes when I try to do so. When I try to open a saved round, a black window appears and another window says: Quote Much to our regret we must report the program has encountered an error. Please let us know at http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files. Details: unhandled exception (Access violation reading 0x00000004) Location: unknown:0 (?) Call stack: (error while dumping stack: No stack frames found) errno = 2 (Error during IO) OS error = 0 (no error code was set) Usually the same happens when I try to save a game, but this time (I checked it to copy the error message) the game crashes instantly. I never had this problem formerly. Today I reinstalled the game, but the problem remained. My operating system is Windows, game version from 23. 08. 2018. I installed it via CHIP (https://www.chip.de). Quote Link to comment Share on other sites More sharing options...
Stan` Posted December 15, 2020 Report Share Posted December 15, 2020 Do you have mods installed? Quote Link to comment Share on other sites More sharing options...
Max Mustermann Posted December 17, 2020 Author Report Share Posted December 17, 2020 Quote Do you have mods installed? No, I don't have any mods installed. Quote Link to comment Share on other sites More sharing options...
Stan` Posted December 18, 2020 Report Share Posted December 18, 2020 Can you upload a zip with your logs folder when it crashes ? See https://trac.wildfiregames.com/wiki/GameDataPaths Quote Link to comment Share on other sites More sharing options...
Max Mustermann Posted December 19, 2020 Author Report Share Posted December 19, 2020 22 hours ago, Stan` said: Can you upload a zip with your logs folder when it crashes ? See https://trac.wildfiregames.com/wiki/GameDataPaths I hope this is what you wanted, I'm quite a layman ... Logs.zip Quote Link to comment Share on other sites More sharing options...
Max Mustermann Posted December 28, 2020 Author Report Share Posted December 28, 2020 So, @Stan` what do you suggest now? Quote Link to comment Share on other sites More sharing options...
Stan` Posted December 28, 2020 Report Share Posted December 28, 2020 Check your antivirus software. The logs didn't show anything out of the ordinary sadly... EDIT: Try disabling GLSL and postprocessing in the game options. Spoiler > pyrogenesis.exe!CShaderTechnique::BeginPass(int pass) Ligne 134 C++ pyrogenesis.exe!CLogger::Render() Ligne 215 C++ pyrogenesis.exe!Render() Ligne 264 C++ pyrogenesis.exe!Frame() Ligne 416 C++ pyrogenesis.exe!RunGameOrAtlas(int argc, const char * * argv) Ligne 634 C++ pyrogenesis.exe!SDL_main(int argc, char * * argv) Ligne 680 C++ pyrogenesis.exe!main_utf8(int argc, char * * argv) Ligne 126 C pyrogenesis.exe!wmain(int argc, unsigned short * * wargv, unsigned short * wenvp) Ligne 151 C pyrogenesis.exe!CallStartupWithinTryBlock() Ligne 364 C++ [Code externe] kernel32.dll![Les frames ci-dessous sont peut-être incorrects et/ou manquants, aucun symbole chargé pour kernel32.dll] Inconnu 1 Quote Link to comment Share on other sites More sharing options...
Max Mustermann Posted December 30, 2020 Author Report Share Posted December 30, 2020 On 28/12/2020 at 8:18 PM, Stan` said: Check your antivirus software. The logs didn't show anything out of the ordinary sadly... EDIT: Try disabling GLSL and postprocessing in the game options. Reveal hidden contents > pyrogenesis.exe!CShaderTechnique::BeginPass(int pass) Ligne 134 C++ pyrogenesis.exe!CLogger::Render() Ligne 215 C++ pyrogenesis.exe!Render() Ligne 264 C++ pyrogenesis.exe!Frame() Ligne 416 C++ pyrogenesis.exe!RunGameOrAtlas(int argc, const char * * argv) Ligne 634 C++ pyrogenesis.exe!SDL_main(int argc, char * * argv) Ligne 680 C++ pyrogenesis.exe!main_utf8(int argc, char * * argv) Ligne 126 C pyrogenesis.exe!wmain(int argc, unsigned short * * wargv, unsigned short * wenvp) Ligne 151 C pyrogenesis.exe!CallStartupWithinTryBlock() Ligne 364 C++ [Code externe] kernel32.dll![Les frames ci-dessous sont peut-être incorrects et/ou manquants, aucun symbole chargé pour kernel32.dll] Inconnu Hello, I've disabled GLSL and postprocessing now. Error remains the same. What exactly should I check with the antivirus software? Quote Link to comment Share on other sites More sharing options...
Stan` Posted December 30, 2020 Report Share Posted December 30, 2020 That it's not considering 0 A.D. a virus. 38 minutes ago, Max Mustermann said: I've disabled GLSL and postprocessing now. Error remains the same. What exactly should I check with the antivirus software? Can you upload the crashlog.dmp again? Quote Link to comment Share on other sites More sharing options...
Max Mustermann Posted January 10, 2021 Author Report Share Posted January 10, 2021 On 30/12/2020 at 12:36 PM, Stan` said: That it's not considering 0 A.D. a virus. Can you upload the crashlog.dmp again? crashlog.txt crashlog.dmp Quote Link to comment Share on other sites More sharing options...
Max Mustermann Posted January 10, 2021 Author Report Share Posted January 10, 2021 Function call failed: return value was -100407 (Symbol nesting too deep or infinite recursion) Location: wdbg_sym.cpp:1219 (dump_sym_pointer) Call stack: While generating an error report, we encountered a second problem. Please be sure to report both this and the subsequent error messages. errno = 34 (?) OS error = 0 (no error code was set) Here is the latest error dialogue again, in case you need it. As far as I know, my antivirus programme gets along with 0 A. D. Quote Link to comment Share on other sites More sharing options...
Stan` Posted January 11, 2021 Report Share Posted January 11, 2021 20 hours ago, Max Mustermann said: Here is the latest error dialogue again, in case you need it. As far as I know, my antivirus programme gets along with 0 A. D. Mmmmh. The crashlog.dmp is crashlog.txt report a different error. The former says it's the GLSL bug, but the crashlog.txt returns a way different error. (A much scary one too) Could you attach the savegames (Sorry for the delay between answers) I need to reproduce it locally 1 Quote Link to comment Share on other sites More sharing options...
Max Mustermann Posted January 11, 2021 Author Report Share Posted January 11, 2021 Quote Sorry for the delay between answers No problem, thank you very much for your help! savegame-0001.0adsave savegame-0002.0adsave Quote Link to comment Share on other sites More sharing options...
Stan` Posted January 12, 2021 Report Share Posted January 12, 2021 @wraitii It seems his second save is corrupted and breaks the whole game (happens wirh A24 too) any idea why? @Max Mustermann just delete the second file and you should be able to load and save again Quote Link to comment Share on other sites More sharing options...
Max Mustermann Posted January 12, 2021 Author Report Share Posted January 12, 2021 It works now! Thank you very much for your help, Stan`! Kind regards, Max Mustermann Quote Link to comment Share on other sites More sharing options...
Stan` Posted January 12, 2021 Report Share Posted January 12, 2021 You're welcome! Have fun with the game. 1 Quote Link to comment Share on other sites More sharing options...
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