Game Crashes at start

[LukeDragon]

Hi! My Game Crashes when i try to start it. 

This is the only thing that is in the Window when it crashes. 

"

Much to our regret we must report the program has encountered an error.

Please let us know at http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files.

Details: unhandled exception (Access violation reading 0x00000000)

Location: unknown:0 (?)

Call stack:

(error while dumping stack: No stack frames found)
errno = 0 (No error reported here)
OS error = 0 (no error code was set)"

Im Thankfull if someone can help me!

[Stan`]

Hello @LukeDragon and welcome to the forums.

Before anything try disabling GLSL and postprocessing in the game options and try again

If not look at 

https://trac.wildfiregames.com/wiki/ReportingErrors

And

https://trac.wildfiregames.com/wiki/GameDataPaths

And upload the files in the log folder more importantly crashlog.dmp and crashlog.txt.

Edited February 27, 2018 by feneur
Fixed the links to Trac

[feneur]

Could you please go to the 0 A.D. entry in the Start menu, click the link that brings you to the logs folder, and then grab the files from that folder and attach them to a reply in this topic?

 

Also, some more information would be helpful. By start, do you mean when you try to start the application itself or is it when you try and start a match?

[LukeDragon]

8 minutes ago, feneur said:

Could you please go to the 0 A.D. entry in the Start menu, click the link that brings you to the logs folder, and then grab the files from that folder and attach them to a reply in this topic?

 

Also, some more information would be helpful. By start, do you mean when you try to start the application itself or is it when you try and start a match?

Here are the requested Crashlogs from you.

I try to start the application, but then a seperate wendow opens and there stands that what i wrote in my first message.

crashlog.txt

crashlog.dmp

[Stan`]

Thanks I'll have a look in about 3hours unless someone beats me to it

[LukeDragon]

4 minutes ago, stanislas69 said:

Thanks I'll have a look in about 3hours unless someone beats me to it

Just take the time you need

[Imarok]

Do you maybe have some antivirus software active? (Maybe it is gdata security?)

[Stan`]

(Call stack for the record)

>	pyrogenesis.exe!snd_detect() Line 65	C++	Symbols loaded.
 	pyrogenesis.exe!WriteSystemInfo() Line 87	C++	Symbols loaded.
 	pyrogenesis.exe!InitGraphics(const CmdLineArgs & args={...}, int flags=0x00000000) Line 1041	C++	Symbols loaded.
 	pyrogenesis.exe!RunGameOrAtlas(int argc=0x00000001, const char * * argv=0x008d0008) Line 579	C++	Symbols loaded.
 	pyrogenesis.exe!SDL_main(int argc=0x00000001, char * * argv=0x008d0008) Line 623	C++	Symbols loaded.
 	pyrogenesis.exe!main_utf8(int argc=0x00000001, char * * argv=0x008d0008) Line 126	C	Symbols loaded.
 	pyrogenesis.exe!wmain(int argc=0x00000001, unsigned short * * wargv=0x00a8dc50, unsigned short * wenvp=0x00a8c168) Line 151	C	Symbols loaded.
 	pyrogenesis.exe!__tmainCRTStartup() Line 623	C	Non-user code. Symbols loaded.
 	pyrogenesis.exe!CallStartupWithinTryBlock() Line 364	C++	Symbols loaded.
 	kernel32.dll!@BaseThreadInitThunk@12()	Unknown	Non-user code. Symbols loaded.
 	ntdll.dll!__RtlUserThreadStart()	Unknown	Non-user code. Symbols loaded.
 	ntdll.dll!__RtlUserThreadStart@8()	Unknown	Non-user code. Symbols loaded.

Okay good news first:
- It's a known bug.
- It's fixed for the next release

Bad news:

- It's related to sound, so you might have a disabled soundcard, no soundcard.
 

Possible fixes:

- Enable your sound card.
- Update your sound drivers
- Wait for the next release