blackaholique Posted May 12, 2020 Share Posted May 12, 2020 please help, got a problem when i try to load the game Problem Event Name: APPCRASH Application Name: pyrogenesis.exe Application Version: 0.0.0.0 Application Timestamp: 5c00d7c7 Fault Module Name: aticfx32.dll Fault Module Version: 8.17.10.1072 Fault Module Timestamp: 4df6c1df Exception Code: c0000005 Exception Offset: 0002e9e1 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Link to comment Share on other sites More sharing options...
Stan` Posted May 12, 2020 Share Posted May 12, 2020 Hello @blackaholique Can you give me more information as to when it happens, what kind of CPU do you have what OS you are on? See wiki:ReportingErrors and wiki:GameDataPaths Thanks for the report! Link to comment Share on other sites More sharing options...
blackaholique Posted May 12, 2020 Author Share Posted May 12, 2020 it happens on my first try to load the game after installed on my laptop. core i5 m450 @2.40ghz 3 gb ram windows 7 ultimate Link to comment Share on other sites More sharing options...
Stan` Posted May 12, 2020 Share Posted May 12, 2020 Hey, try disabling glsl and postprocessing, like so. On 2/9/2020 at 10:32 AM, Stan` said: Can you try to disable GLSL in the game options? See: Link to comment Share on other sites More sharing options...
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