MaxAoEfan Posted July 23, 2019 Report Share Posted July 23, 2019 Hi there, first of all thank you all for putting great work into this great project! I installed the Game on my Mac and it works perfectly. Now my Girlfriend fell in love with it and we would like to play some multiplayer matches but after downloading and installing it the game will go into the main menu but wont start any match neither single nor multiplayer. After loading 100% the game crashes and this message appears: "Much to our regret we must report the program has encountered an error. Please let us know at http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files. Details: unhandled exception (Access violation reading 0x8C01BF30) Location: unknown:0 (?) Call stack: (error while dumping stack: No stack frames found) errno = 0 (No error reported here) OS error = 0 (no error code was set)" She is using a Windows10 device (1,60 GHz, 8G RAM, 64 Bit). ____________________________________________________________________ Here is the crashlog: Much to our regret we must report the program has encountered an error. Please let us know at http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files. Details: unhandled exception (Access violation reading 0x8C01BF30) Location: unknown:0 (?) Call stack: (error while dumping stack: No stack frames found) errno = 0 (No error reported here) OS error = 0 (no error code was set) ==================================== SVN Revision: 21935 Engine Version: 0.0.23 System info: (generated 2019-07-23 11:06:27 UTC) OS : Win8.1 (6.3.9200) CPU : x86, Intel Pentium N3700 @ 1.60GHz (1x4x1), 1.60 GHz Memory : 8192 MiB; 4784 MiB free Graphics Card : Intel Intel(R) HD Graphics OpenGL Drivers : 4.4.0 - Build 20.19.15.4835; OpenGL 4.4.0 - Build 20.19.15.4835 Video Mode : 1366x768:32 Sound Card : OpenAL Soft on Lautsprecher (Conexant SmartAudio HD); Sound Drivers : 1.1 ALSOFT 1.17.1 OpenGL Extensions: GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_blend_color GL_EXT_abgr GL_EXT_texture3D GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_SGIS_texture_edge_clamp GL_SGIS_generate_mipmap GL_EXT_draw_range_elements GL_SGIS_texture_lod GL_EXT_rescale_normal GL_EXT_packed_pixels GL_EXT_texture_edge_clamp GL_EXT_separate_specular_color GL_ARB_multitexture GL_ARB_map_buffer_alignment GL_ARB_conservative_depth GL_EXT_texture_env_combine GL_EXT_bgra GL_EXT_blend_func_separate GL_EXT_secondary_color GL_EXT_fog_coord GL_EXT_texture_env_add GL_ARB_texture_cube_map GL_ARB_transpose_matrix GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_texture_env_add GL_IBM_texture_mirrored_repeat GL_ARB_texture_mirrored_repeat GL_EXT_multi_draw_arrays GL_SUN_multi_draw_arrays GL_NV_blend_square GL_ARB_texture_compression GL_3DFX_texture_compression_FXT1 GL_EXT_texture_filter_anisotropic GL_ARB_texture_border_clamp GL_ARB_point_parameters GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_ARB_shadow GL_ARB_window_pos GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_ARB_vertex_program GL_EXT_texture_rectangle GL_ARB_fragment_program GL_EXT_stencil_two_side GL_ATI_separate_stencil GL_ARB_vertex_buffer_object GL_EXT_texture_lod_bias GL_ARB_occlusion_query GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_shader GL_NV_texgen_reflection GL_ARB_point_sprite GL_ARB_fragment_program_shadow GL_EXT_blend_equation_separate GL_ARB_depth_texture GL_ARB_texture_rectangle GL_ARB_draw_buffers GL_ARB_color_buffer_float GL_ARB_half_float_pixel GL_ARB_texture_float GL_ARB_pixel_buffer_object GL_ARB_texture_barrier GL_EXT_framebuffer_object GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_occlusion_query2 GL_EXT_draw_buffers2 GL_WIN_swap_hint GL_EXT_texture_sRGB GL_ARB_multisample GL_EXT_packed_float GL_EXT_texture_shared_exponent GL_ARB_texture_rg GL_ARB_texture_compression_rgtc GL_NV_conditional_render GL_ARB_texture_swizzle GL_EXT_texture_swizzle GL_ARB_texture_gather GL_ARB_sync GL_ARB_cl_event GL_ARB_framebuffer_sRGB GL_EXT_packed_depth_stencil GL_ARB_depth_buffer_float GL_EXT_transform_feedback GL_ARB_transform_feedback2 GL_ARB_draw_indirect GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_ARB_framebuffer_object GL_ARB_framebuffer_no_attachments GL_EXT_texture_array GL_EXT_texture_integer GL_ARB_map_buffer_range GL_ARB_texture_buffer_range GL_EXT_texture_snorm GL_ARB_blend_func_extended GL_INTEL_performance_query GL_ARB_copy_buffer GL_ARB_sampler_objects GL_NV_primitive_restart GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_uniform_buffer_object GL_ARB_depth_clamp GL_ARB_vertex_array_bgra GL_ARB_shader_bit_encoding GL_ARB_draw_buffers_blend GL_ARB_geometry_shader4 GL_EXT_geometry_shader4 GL_ARB_texture_query_lod GL_ARB_explicit_attrib_location GL_ARB_draw_elements_base_vertex GL_EXT_shader_integer_mix GL_ARB_instanced_arrays GL_ARB_base_instance GL_ARB_fragment_coord_conventions GL_EXT_gpu_program_parameters GL_ARB_texture_buffer_object_rgb32 GL_ARB_compatibility GL_ARB_texture_rgb10_a2ui GL_ARB_texture_multisample GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_timer_query GL_EXT_timer_query GL_ARB_tessellation_shader GL_ARB_vertex_array_object GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_texture_cube_map_array GL_EXT_gpu_shader4 GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_INTEL_fragment_shader_ordering GL_ARB_fragment_shader_interlock GL_ARB_clip_control GL_ARB_shader_subroutine GL_ARB_transform_feedback3 GL_ARB_get_program_binary GL_ARB_separate_shader_objects GL_ARB_shader_precision GL_ARB_vertex_attrib_64bit GL_ARB_viewport_array GL_ARB_transform_feedback_instanced GL_ARB_compressed_texture_pixel_storage GL_ARB_shader_atomic_counters GL_ARB_shading_language_packing GL_ARB_shader_image_load_store GL_ARB_shading_language_420pack GL_ARB_texture_storage GL_EXT_texture_storage GL_ARB_compute_shader GL_ARB_vertex_attrib_binding GL_ARB_texture_view GL_ARB_fragment_layer_viewport GL_ARB_multi_draw_indirect GL_ARB_program_interface_query GL_ARB_shader_image_size GL_ARB_shader_storage_buffer_object GL_ARB_texture_storage_multisample GL_ARB_buffer_storage GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_query_buffer_object GL_EXT_polygon_offset_clamp GL_ARB_clear_texture GL_ARB_texture_mirror_clamp_to_edge GL_ARB_debug_output GL_ARB_enhanced_layouts GL_KHR_debug GL_ARB_arrays_of_arrays GL_ARB_texture_query_levels GL_ARB_invalidate_subdata GL_ARB_clear_buffer_object GL_INTEL_map_texture GL_ARB_texture_compression_bptc GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_robustness GL_ARB_robust_buffer_access_behavior GL_EXT_texture_sRGB_decode GL_KHR_texture_compression_astc_ldr GL_ARB_copy_image GL_KHR_blend_equation_advanced GL_EXT_direct_state_access GL_ARB_stencil_texturing GL_ARB_texture_stencil8 GL_ARB_explicit_uniform_location GL_ARB_multi_bind GL_ARB_indirect_parameters SMBIOS: [Bios] vendor: "LENOVO" version: "C9CN39WW" startSegment: F000 releaseDate: "01/11/2016" flags: pci|upgradable|shadowing|boot_cd|selectable_boot|edd|int9|int14|int17|int10 vendorFlags: 1A0000 flags1: acpi|usb_legacy|boot_zip_drive flags2: bios_boot|function_key_boot|targeted_content_distribution|uefi size: 3 MiB [System] manufacturer: "LENOVO" productName: "80M3" version: "Lenovo ideapad 300-15IBR" serialNumber: "PF0F1PS9" uuid0: 11E5D77649807AB7 uuid1: BF65BC9D7B501496 wakeUpType: power_switch skuNumber: "LENOVO_MT_80M3_BU_idea_FM_Lenovo ideapad 300-15IBR" m_Family: "IDEAPAD" [Baseboard] manufacturer: "LENOVO" product: "Paris G 5A6" version: " NO DPK" serialNumber: "PF0F1PS9" assetTag: "NO Asset Tag" flags: motherboard|replaceable location: "Type2 - Board Chassis Location" hChassis: 3 type: motherboard [Chassis] manufacturer: "LENOVO" type: notebook version: "Lenovo ideapad 300-15IBR" serialNumber: "PF0F1PS9" assetTag: "NO Asset Tag" state: ok powerState: ok thermalState: ok securityStatus: none numPowerCords: 1 [Processor] socket: "CHV" type: CPU m_Family: 11 manufacturer: "Intel(R) Corporation" id: BFEBFBFF000406C3 version: "Intel(R) Pentium(R) CPU N3700 @ 1.60GHz" voltage: 38 dV externalClockFrequency: 83 MHz maxFrequency: 1660 MHz bootFrequency: 1600 MHz status: enabled upgrade: slot_1 hL1: 6 hL2: 7 coresPerPackage: 4 enabledCores: 4 logicalPerPackage: 4 flags: x64|multi_core|execute_protection|enhanced_virtualization|power_control family2: 11 populated: true [Cache] designation: "L1 Cache" configuration: enabled supportedFlags: synchronous currentFlags: synchronous ecc: parity type: data m_Associativity: other level: 1 location: internal mode: write_back maxSize: 24 KiB installedSize: 24 KiB [Cache] designation: "L1 Cache" configuration: enabled supportedFlags: synchronous currentFlags: synchronous ecc: parity type: instruction m_Associativity: A8 level: 1 location: internal mode: write_back maxSize: 32 KiB installedSize: 32 KiB [Cache] designation: "L2 Cache" configuration: enabled supportedFlags: synchronous currentFlags: synchronous ecc: single_bit type: unified m_Associativity: A16 level: 2 location: internal mode: write_back maxSize: 1024 KiB installedSize: 1024 KiB [PortConnector] internalDesignator: "J1A2" internalConnectorType: none externalDesignator: "USB2.0" externalConnectorType: access_bus_usb portType: usb [PortConnector] internalDesignator: "J1A2" internalConnectorType: none externalDesignator: "USB2.0" externalConnectorType: access_bus_usb portType: usb [PortConnector] internalDesignator: "J2A2" internalConnectorType: none externalDesignator: "USB3.0 Port0" externalConnectorType: access_bus_usb portType: usb [PortConnector] internalDesignator: "J9D1" internalConnectorType: none externalDesignator: "UART to Micro USB" externalConnectorType: access_bus_usb portType: usb [PortConnector] internalDesignator: "CON6A1" internalConnectorType: none externalDesignator: "SD Card" externalConnectorType: other portType: other [PortConnector] internalDesignator: "J9B1" internalConnectorType: none externalDesignator: "Keyboard" externalConnectorType: ps2 portType: keyboard [PortConnector] internalDesignator: "J9B1" internalConnectorType: none externalDesignator: "Mouse" externalConnectorType: ps2 portType: mouse [PortConnector] internalDesignator: "J5A1" internalConnectorType: none externalDesignator: "Microphone" externalConnectorType: headphones portType: audio [PortConnector] internalDesignator: "J5A1" internalConnectorType: none externalDesignator: "Line In" externalConnectorType: headphones portType: audio [PortConnector] internalDesignator: "J5A1" internalConnectorType: none externalDesignator: "Line Out" externalConnectorType: headphones portType: audio [PortConnector] internalDesignator: "J7A1" internalConnectorType: none externalDesignator: "Audio Jack" externalConnectorType: headphones portType: audio [PortConnector] internalDesignator: "J2A2" internalConnectorType: none externalDesignator: "Network Rj45 Jack" externalConnectorType: rj45 portType: network [PortConnector] internalDesignator: "J4J1" internalConnectorType: none externalDesignator: "SATA" externalConnectorType: sas_sata portType: other [PortConnector] internalDesignator: "J4E2" internalConnectorType: sas_sata externalDesignator: "SATA Cable" externalConnectorType: none portType: other [PortConnector] internalDesignator: "J4A1" internalConnectorType: none externalDesignator: "VGA" externalConnectorType: db15_pin_female portType: video [PortConnector] internalDesignator: "J1A1" internalConnectorType: none externalDesignator: "Display Port" externalConnectorType: other portType: video [PortConnector] internalDesignator: "J3A1" internalConnectorType: none externalDesignator: "Display Port" externalConnectorType: other portType: video [PortConnector] internalDesignator: "J9B4" internalConnectorType: none externalDesignator: "Serial Port" externalConnectorType: db9_pin_male portType: serial_16550a [PortConnector] internalDesignator: "J2A1" internalConnectorType: none externalDesignator: "HDMI" externalConnectorType: other portType: other [SystemSlot] designation: "J5C1" type: pcie_x4 busWidth: x4 usage: available length: other flags2: pme|hot_plug|smbus [SystemSlot] designation: "J4B3" type: pcie_x1 busWidth: x1 usage: available length: other flags2: pme|hot_plug|smbus [SystemSlot] designation: "J6C1" type: pcie_x1 busWidth: x1 usage: available length: other flags2: pme|hot_plug|smbus [SystemSlot] designation: "J6D1" type: pcie_x1 busWidth: x1 usage: available length: other flags2: pme|hot_plug|smbus [MemoryArray] location: motherboard use: system ecc: none numDevices: 1 maxCapacity: 8 GiB [MemoryDevice] hMemoryArray: 35 totalWidth: 8 bits dataWidth: 8 bits formFactor: SODIMM locator: "ChannelA-DIMM0" bank: "BANK 0" type: DDR3 typeFlags: synchronous speed: 1600 MHz manufacturer: "Samsung" serialNumber: "49861820" assetTag: "9876543210" partNumber: "M471B1G73EB0-YK0" configuredSpeed: 1600 MHz size: 8 GiB [MemoryArrayMappedAddress] hMemoryArray: 35 partitionWidth: 2 endAddress: 1FFFFFC00 [MemoryDeviceMappedAddress] hMemoryDevice: 36 hMemoryArrayMappedAddress: 37 interleavePosition: 1 interleavedDataDepth: 1 endAddress: 1FFFFFC00 [PortableBattery] location: "I2C2" manufacturer: "Intel SR 1" date: "Date" serialNumber: "123456789" deviceName: "SR Real Battery" chemistry: lithium_ion capacity: 1200 mWh voltage: 3750 mV sbdsVersion: "CRB Battery 0" sbdsChemistry: "LiIon" [VoltageProbe] description: "Voltage Probe Description" oemDefined: 32768 nominalValue: 0 mv [CoolingDevice] hTemperatureProbe: 44 nominalSpeed: 32768 rpm description: "Cooling Device Description" type: chip_fan status: ok [TemperatureProbe] description: "Temperature Probe Description" oemDefined: 32768 nominalValue: 0 dDegC location: unknown status: unknown [SystemBoot] status: no_error [SystemPowerSupply] location: "OEM Define 0" deviceName: "OEM Define 1" manufacturer: "OEM Define 2" serialNumber: "OEM Define 3" assetTag: "OEM Define 4" partNumber: "OEM Define 5" revisionLevel: "OEM Define 6" maxPower: 75 mW characteristics: present|unplugged type: regulator status: ok inputSwitching: auto_switch [OnboardDevices2] referenceDesignation: "IGD" type: video instance: 1 enabled: false deviceNumber: 2 ==================================== Main log: (unavailable) ==================================== Thanks in advance, i hope this can be solved. I said "I'll fix it". Greetings from Germany Quote Link to comment Share on other sites More sharing options...
Silier Posted July 23, 2019 Report Share Posted July 23, 2019 Hello @MaxAoEfan, This is a bit annoying problem caused mostly by intel graphic cards which are mostly part of windows 10. To be able to start a match, open settings in game, go to graphic options and disable postprocessing. If that does not help, disable glsl too. As I hope this problem should not occure in next release, but in computer science one cannot be 100% sure. In any case please let us know if the problem have been solved with steps above. (after match starts, enabling postprocessing and glsl should work, but it can be annoying disabling and enabling with every match start) Have a nice day 1 Quote Link to comment Share on other sites More sharing options...
MaxAoEfan Posted July 23, 2019 Author Report Share Posted July 23, 2019 Hi! Problem solved thanks for the lightning fast report! Now the game starts, but its lagging quite bad. Any Tipps? Graphics are all turned down to minimal... Maybe the PC is too weak... Greetings Quote Link to comment Share on other sites More sharing options...
Silier Posted July 23, 2019 Report Share Posted July 23, 2019 Try to disable every graphic option: Water would look quite odd, so maybe enable water effects Next you can try to disable in in-game aura, attack, heal range visualisation Maybe rank icons could help. You can do it while playing so you will see what actually helps. Apart from that, try to play medium and smaller maps also with not too much trees and keeping max population at low numbers can help too. Personally I disable antivirus while playing because it is doing crazy things when I need my cpu for playing, but I do not advice it much because security reasons. Quote Link to comment Share on other sites More sharing options...
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