connor009009

Thank you, Here is the original error message that appears Much to our regret we must report the program has encountered an error. Please let us know at https://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files. You may find paths to these files at https://trac.wildfiregames.com/wiki/GameDataPaths Details: unhandled exception (Access violation reading 0x00000410) Location: unknown:0 (?) Call stack: (error while dumping stack: No stack frames found) errno = 2 (Error during IO) OS error = 126 (The specified module could not be found.) I then followed your advice to check zombie processes and this might explain why the second time the game crashes upon open as there is indeed a task that remains running from the last close pyrogenesis.exe pyrogenesis. Once closing this it does indeed open, I want to now run it to see if it crashes after 20 minutes or so like happened the first time or if this is a one off. I wouldnt be too worried if I had to just check task manager before launching each time so long as it doesnt crash. Thanks again

Many thanks for getting back to me so quick. Please find attached both files. I really appreciate the support from you and your team. Its been first class. userreport_hwdetect.txt system_info.txt

Hello, I am experiencing an issue with 0 A.D. on my Windows 11 system with a Snapdragon processor. I successfully installed the game, but it crashes after 20 minutes of play and does not launch again after the first successful run. The error message I receive is: Unhandled exception (Access violation reading 0x00000410) Location: unknown:0 (?) Call stack: (error while dumping stack: No stack frames found) errno = 2 (Error during IO) OS error = 126 (The specified module could not be found.) Here are the steps I have taken to troubleshoot the problem so far: Installation Attempts: I tried installing the game to C:\Program Files and C:\Users\Username\AppData with the same results. I also created a new folder called C:\Game0AD and installed the game there, but the issue persisted. I attempted installation both as an Administrator and as a normal user, but neither resolved the issue. The game runs once after installation but fails to open again after closing. Security Software: I only have Windows Security enabled, and it did not indicate any interference. Hidden Files and Folders: I checked the installation directories for logs and errors, enabling hidden files and folders as needed. System Specifications: OS: Windows 11 Processor: Snapdragon (QC X - to emulated x64 bit compatibility) The game might be struggling with the CPU's capabilities since it is not explicitly supported. I have attached the logs (crashlog.txt, crashlog.dmp, and mainlog.html) as suggested. You can find them at these links: crashlog.txt crashlog.dmp mainlog.html Please let me know if there's any additional information needed, or if there are steps I can follow to further diagnose or resolve this issue. Thank you for your assistance! Best regards, Conzo