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Registration Unknown Error


heyalex
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Someone in the lobby today, "sotocodes", complained that someone on their network received the error message "Unknown Registration" when trying to create an account. This error was happening on both pcs and the network already had an account created and signed in. One pc was running windows 7 and the other was running windows 10.

Notes: users have reported that they can create multiple accounts on the same computer.

The same error has occurred here:

 

It turns out the solution is to either either use another network (e.g., phones hotspot), or to restart the client (no pc restart was necessary).

Edited by heyalex
Added error message to body
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We have implemented a 1 registration per IP allowed per hour limit to combat spam accounts. We do realize that this does make things inconvenient for some, but a very small portion of players have apparently deemed it worth their time to ruin the experience for everyone else and have made this precaution sadly, necessary (at least for now).

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