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error while dumping stack: no stack frames found


MaxAoEfan
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Hi there,

first of all thank you all for putting great work into this great project! I installed the Game on my Mac and it works perfectly. Now my Girlfriend fell in love with it and we would like to play some multiplayer matches but after downloading and installing it the game will go into the main menu but wont start any match neither single nor multiplayer. After loading 100% the game crashes and this message appears:

"Much to our regret we must report the program has encountered an error.

Please let us know at http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files.

Details: unhandled exception (Access violation reading 0x8C01BF30)

Location: unknown:0 (?)

Call stack:

(error while dumping stack: No stack frames found)
errno = 0 (No error reported here)
OS error = 0 (no error code was set)"

She is using a Windows10 device (1,60 GHz, 8G RAM,  64 Bit).

____________________________________________________________________

Here is the crashlog:

Much to our regret we must report the program has encountered an error.

 

Please let us know at http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files.

 

Details: unhandled exception (Access violation reading 0x8C01BF30)

 

Location: unknown:0 (?)

 

Call stack:

 

(error while dumping stack: No stack frames found)

errno = 0 (No error reported here)

OS error = 0 (no error code was set)

 


====================================

SVN Revision: 21935

Engine Version: 0.0.23

System info:

(generated 2019-07-23 11:06:27 UTC)

 

OS             : Win8.1  (6.3.9200)

CPU            : x86,       Intel Pentium  N3700  @ 1.60GHz (1x4x1), 1.60 GHz

Memory         : 8192 MiB; 4784 MiB free

Graphics Card  : Intel Intel(R) HD Graphics

OpenGL Drivers : 4.4.0 - Build 20.19.15.4835; OpenGL 4.4.0 - Build 20.19.15.4835

Video Mode     : 1366x768:32

Sound Card     : OpenAL Soft on Lautsprecher (Conexant SmartAudio HD);

Sound Drivers  : 1.1 ALSOFT 1.17.1

 

OpenGL Extensions:

GL_EXT_blend_minmax

GL_EXT_blend_subtract

GL_EXT_blend_color

GL_EXT_abgr

GL_EXT_texture3D

GL_EXT_clip_volume_hint

GL_EXT_compiled_vertex_array

GL_SGIS_texture_edge_clamp

GL_SGIS_generate_mipmap

GL_EXT_draw_range_elements

GL_SGIS_texture_lod

GL_EXT_rescale_normal

GL_EXT_packed_pixels

GL_EXT_texture_edge_clamp

GL_EXT_separate_specular_color

GL_ARB_multitexture

GL_ARB_map_buffer_alignment

GL_ARB_conservative_depth

GL_EXT_texture_env_combine

GL_EXT_bgra

GL_EXT_blend_func_separate

GL_EXT_secondary_color

GL_EXT_fog_coord

GL_EXT_texture_env_add

GL_ARB_texture_cube_map

GL_ARB_transpose_matrix

GL_ARB_internalformat_query

GL_ARB_internalformat_query2

GL_ARB_texture_env_add

GL_IBM_texture_mirrored_repeat

GL_ARB_texture_mirrored_repeat

GL_EXT_multi_draw_arrays

GL_SUN_multi_draw_arrays

GL_NV_blend_square

GL_ARB_texture_compression

GL_3DFX_texture_compression_FXT1

GL_EXT_texture_filter_anisotropic

GL_ARB_texture_border_clamp

GL_ARB_point_parameters

GL_ARB_texture_env_combine

GL_ARB_texture_env_dot3

GL_ARB_texture_env_crossbar

GL_EXT_texture_compression_s3tc

GL_ARB_shadow

GL_ARB_window_pos

GL_EXT_shadow_funcs

GL_EXT_stencil_wrap

GL_ARB_vertex_program

GL_EXT_texture_rectangle

GL_ARB_fragment_program

GL_EXT_stencil_two_side

GL_ATI_separate_stencil

GL_ARB_vertex_buffer_object

GL_EXT_texture_lod_bias

GL_ARB_occlusion_query

GL_ARB_fragment_shader

GL_ARB_shader_objects

GL_ARB_shading_language_100

GL_ARB_texture_non_power_of_two

GL_ARB_vertex_shader

GL_NV_texgen_reflection

GL_ARB_point_sprite

GL_ARB_fragment_program_shadow

GL_EXT_blend_equation_separate

GL_ARB_depth_texture

GL_ARB_texture_rectangle

GL_ARB_draw_buffers

GL_ARB_color_buffer_float

GL_ARB_half_float_pixel

GL_ARB_texture_float

GL_ARB_pixel_buffer_object

GL_ARB_texture_barrier

GL_EXT_framebuffer_object

GL_ARB_draw_instanced

GL_ARB_half_float_vertex

GL_ARB_occlusion_query2

GL_EXT_draw_buffers2

GL_WIN_swap_hint

GL_EXT_texture_sRGB

GL_ARB_multisample

GL_EXT_packed_float

GL_EXT_texture_shared_exponent

GL_ARB_texture_rg

GL_ARB_texture_compression_rgtc

GL_NV_conditional_render

GL_ARB_texture_swizzle

GL_EXT_texture_swizzle

GL_ARB_texture_gather

GL_ARB_sync

GL_ARB_cl_event

GL_ARB_framebuffer_sRGB

GL_EXT_packed_depth_stencil

GL_ARB_depth_buffer_float

GL_EXT_transform_feedback

GL_ARB_transform_feedback2

GL_ARB_draw_indirect

GL_EXT_framebuffer_blit

GL_EXT_framebuffer_multisample

GL_ARB_framebuffer_object

GL_ARB_framebuffer_no_attachments

GL_EXT_texture_array

GL_EXT_texture_integer

GL_ARB_map_buffer_range

GL_ARB_texture_buffer_range

GL_EXT_texture_snorm

GL_ARB_blend_func_extended

GL_INTEL_performance_query

GL_ARB_copy_buffer

GL_ARB_sampler_objects

GL_NV_primitive_restart

GL_ARB_seamless_cube_map

GL_ARB_seamless_cubemap_per_texture

GL_ARB_uniform_buffer_object

GL_ARB_depth_clamp

GL_ARB_vertex_array_bgra

GL_ARB_shader_bit_encoding

GL_ARB_draw_buffers_blend

GL_ARB_geometry_shader4

GL_EXT_geometry_shader4

GL_ARB_texture_query_lod

GL_ARB_explicit_attrib_location

GL_ARB_draw_elements_base_vertex

GL_EXT_shader_integer_mix

GL_ARB_instanced_arrays

GL_ARB_base_instance

GL_ARB_fragment_coord_conventions

GL_EXT_gpu_program_parameters

GL_ARB_texture_buffer_object_rgb32

GL_ARB_compatibility

GL_ARB_texture_rgb10_a2ui

GL_ARB_texture_multisample

GL_ARB_vertex_type_2_10_10_10_rev

GL_ARB_vertex_type_10f_11f_11f_rev

GL_ARB_timer_query

GL_EXT_timer_query

GL_ARB_tessellation_shader

GL_ARB_vertex_array_object

GL_ARB_provoking_vertex

GL_ARB_sample_shading

GL_ARB_texture_cube_map_array

GL_EXT_gpu_shader4

GL_ARB_gpu_shader5

GL_ARB_gpu_shader_fp64

GL_INTEL_fragment_shader_ordering

GL_ARB_fragment_shader_interlock

GL_ARB_clip_control

GL_ARB_shader_subroutine

GL_ARB_transform_feedback3

GL_ARB_get_program_binary

GL_ARB_separate_shader_objects

GL_ARB_shader_precision

GL_ARB_vertex_attrib_64bit

GL_ARB_viewport_array

GL_ARB_transform_feedback_instanced

GL_ARB_compressed_texture_pixel_storage

GL_ARB_shader_atomic_counters

GL_ARB_shading_language_packing

GL_ARB_shader_image_load_store

GL_ARB_shading_language_420pack

GL_ARB_texture_storage

GL_EXT_texture_storage

GL_ARB_compute_shader

GL_ARB_vertex_attrib_binding

GL_ARB_texture_view

GL_ARB_fragment_layer_viewport

GL_ARB_multi_draw_indirect

GL_ARB_program_interface_query

GL_ARB_shader_image_size

GL_ARB_shader_storage_buffer_object

GL_ARB_texture_storage_multisample

GL_ARB_buffer_storage

GL_AMD_vertex_shader_layer

GL_AMD_vertex_shader_viewport_index

GL_ARB_query_buffer_object

GL_EXT_polygon_offset_clamp

GL_ARB_clear_texture

GL_ARB_texture_mirror_clamp_to_edge

GL_ARB_debug_output

GL_ARB_enhanced_layouts

GL_KHR_debug

GL_ARB_arrays_of_arrays

GL_ARB_texture_query_levels

GL_ARB_invalidate_subdata

GL_ARB_clear_buffer_object

GL_INTEL_map_texture

GL_ARB_texture_compression_bptc

GL_ARB_ES2_compatibility

GL_ARB_ES3_compatibility

GL_ARB_robustness

GL_ARB_robust_buffer_access_behavior

GL_EXT_texture_sRGB_decode

GL_KHR_texture_compression_astc_ldr

GL_ARB_copy_image

GL_KHR_blend_equation_advanced

GL_EXT_direct_state_access

GL_ARB_stencil_texturing

GL_ARB_texture_stencil8

GL_ARB_explicit_uniform_location

GL_ARB_multi_bind

GL_ARB_indirect_parameters

 

SMBIOS:

 

[Bios]

  vendor: "LENOVO"

  version: "C9CN39WW"

  startSegment: F000

  releaseDate: "01/11/2016"

  flags: pci|upgradable|shadowing|boot_cd|selectable_boot|edd|int9|int14|int17|int10

  vendorFlags: 1A0000

  flags1: acpi|usb_legacy|boot_zip_drive

  flags2: bios_boot|function_key_boot|targeted_content_distribution|uefi

  size: 3 MiB

 

[System]

  manufacturer: "LENOVO"

  productName: "80M3"

  version: "Lenovo ideapad 300-15IBR"

  serialNumber: "PF0F1PS9"

  uuid0: 11E5D77649807AB7

  uuid1: BF65BC9D7B501496

  wakeUpType: power_switch

  skuNumber: "LENOVO_MT_80M3_BU_idea_FM_Lenovo ideapad 300-15IBR"

  m_Family: "IDEAPAD"

 

[Baseboard]

  manufacturer: "LENOVO"

  product: "Paris G 5A6"

  version: " NO DPK"

  serialNumber: "PF0F1PS9"

  assetTag: "NO Asset Tag"

  flags: motherboard|replaceable

  location: "Type2 - Board Chassis Location"

  hChassis: 3

  type: motherboard

 

[Chassis]

  manufacturer: "LENOVO"

  type: notebook

  version: "Lenovo ideapad 300-15IBR"

  serialNumber: "PF0F1PS9"

  assetTag: "NO Asset Tag"

  state: ok

  powerState: ok

  thermalState: ok

  securityStatus: none

  numPowerCords: 1

 

[Processor]

  socket: "CHV"

  type: CPU

  m_Family: 11

  manufacturer: "Intel(R) Corporation"

  id: BFEBFBFF000406C3

  version: "Intel(R) Pentium(R) CPU  N3700  @ 1.60GHz"

  voltage: 38 dV

  externalClockFrequency: 83 MHz

  maxFrequency: 1660 MHz

  bootFrequency: 1600 MHz

  status: enabled

  upgrade: slot_1

  hL1: 6

  hL2: 7

  coresPerPackage: 4

  enabledCores: 4

  logicalPerPackage: 4

  flags: x64|multi_core|execute_protection|enhanced_virtualization|power_control

  family2: 11

  populated: true

 

[Cache]

  designation: "L1 Cache"

  configuration: enabled

  supportedFlags: synchronous

  currentFlags: synchronous

  ecc: parity

  type: data

  m_Associativity: other

  level: 1

  location: internal

  mode: write_back

  maxSize: 24 KiB

  installedSize: 24 KiB

 

[Cache]

  designation: "L1 Cache"

  configuration: enabled

  supportedFlags: synchronous

  currentFlags: synchronous

  ecc: parity

  type: instruction

  m_Associativity: A8

  level: 1

  location: internal

  mode: write_back

  maxSize: 32 KiB

  installedSize: 32 KiB

 

[Cache]

  designation: "L2 Cache"

  configuration: enabled

  supportedFlags: synchronous

  currentFlags: synchronous

  ecc: single_bit

  type: unified

  m_Associativity: A16

  level: 2

  location: internal

  mode: write_back

  maxSize: 1024 KiB

  installedSize: 1024 KiB

 

[PortConnector]

  internalDesignator: "J1A2"

  internalConnectorType: none

  externalDesignator: "USB2.0"

  externalConnectorType: access_bus_usb

  portType: usb

 

[PortConnector]

  internalDesignator: "J1A2"

  internalConnectorType: none

  externalDesignator: "USB2.0"

  externalConnectorType: access_bus_usb

  portType: usb

 

[PortConnector]

  internalDesignator: "J2A2"

  internalConnectorType: none

  externalDesignator: "USB3.0 Port0"

  externalConnectorType: access_bus_usb

  portType: usb

 

[PortConnector]

  internalDesignator: "J9D1"

  internalConnectorType: none

  externalDesignator: "UART to Micro USB"

  externalConnectorType: access_bus_usb

  portType: usb

 

[PortConnector]

  internalDesignator: "CON6A1"

  internalConnectorType: none

  externalDesignator: "SD Card"

  externalConnectorType: other

  portType: other

 

[PortConnector]

  internalDesignator: "J9B1"

  internalConnectorType: none

  externalDesignator: "Keyboard"

  externalConnectorType: ps2

  portType: keyboard

 

[PortConnector]

  internalDesignator: "J9B1"

  internalConnectorType: none

  externalDesignator: "Mouse"

  externalConnectorType: ps2

  portType: mouse

 

[PortConnector]

  internalDesignator: "J5A1"

  internalConnectorType: none

  externalDesignator: "Microphone"

  externalConnectorType: headphones

  portType: audio

 

[PortConnector]

  internalDesignator: "J5A1"

  internalConnectorType: none

  externalDesignator: "Line In"

  externalConnectorType: headphones

  portType: audio

 

[PortConnector]

  internalDesignator: "J5A1"

  internalConnectorType: none

  externalDesignator: "Line Out"

  externalConnectorType: headphones

  portType: audio

 

[PortConnector]

  internalDesignator: "J7A1"

  internalConnectorType: none

  externalDesignator: "Audio Jack"

  externalConnectorType: headphones

  portType: audio

 

[PortConnector]

  internalDesignator: "J2A2"

  internalConnectorType: none

  externalDesignator: "Network Rj45 Jack"

  externalConnectorType: rj45

  portType: network

 

[PortConnector]

  internalDesignator: "J4J1"

  internalConnectorType: none

  externalDesignator: "SATA"

  externalConnectorType: sas_sata

  portType: other

 

[PortConnector]

  internalDesignator: "J4E2"

  internalConnectorType: sas_sata

  externalDesignator: "SATA Cable"

  externalConnectorType: none

  portType: other

 

[PortConnector]

  internalDesignator: "J4A1"

  internalConnectorType: none

  externalDesignator: "VGA"

  externalConnectorType: db15_pin_female

  portType: video

 

[PortConnector]

  internalDesignator: "J1A1"

  internalConnectorType: none

  externalDesignator: "Display Port"

  externalConnectorType: other

  portType: video

 

[PortConnector]

  internalDesignator: "J3A1"

  internalConnectorType: none

  externalDesignator: "Display Port"

  externalConnectorType: other

  portType: video

 

[PortConnector]

  internalDesignator: "J9B4"

  internalConnectorType: none

  externalDesignator: "Serial Port"

  externalConnectorType: db9_pin_male

  portType: serial_16550a

 

[PortConnector]

  internalDesignator: "J2A1"

  internalConnectorType: none

  externalDesignator: "HDMI"

  externalConnectorType: other

  portType: other

 

[SystemSlot]

  designation: "J5C1"

  type: pcie_x4

  busWidth: x4

  usage: available

  length: other

  flags2: pme|hot_plug|smbus

 

[SystemSlot]

  designation: "J4B3"

  type: pcie_x1

  busWidth: x1

  usage: available

  length: other

  flags2: pme|hot_plug|smbus

 

[SystemSlot]

  designation: "J6C1"

  type: pcie_x1

  busWidth: x1

  usage: available

  length: other

  flags2: pme|hot_plug|smbus

 

[SystemSlot]

  designation: "J6D1"

  type: pcie_x1

  busWidth: x1

  usage: available

  length: other

  flags2: pme|hot_plug|smbus

 

[MemoryArray]

  location: motherboard

  use: system

  ecc: none

  numDevices: 1

  maxCapacity: 8 GiB

 

[MemoryDevice]

  hMemoryArray: 35

  totalWidth: 8 bits

  dataWidth: 8 bits

  formFactor: SODIMM

  locator: "ChannelA-DIMM0"

  bank: "BANK 0"

  type: DDR3

  typeFlags: synchronous

  speed: 1600 MHz

  manufacturer: "Samsung"

  serialNumber: "49861820"

  assetTag: "9876543210"

  partNumber: "M471B1G73EB0-YK0"

  configuredSpeed: 1600 MHz

  size: 8 GiB

 

[MemoryArrayMappedAddress]

  hMemoryArray: 35

  partitionWidth: 2

  endAddress: 1FFFFFC00

 

[MemoryDeviceMappedAddress]

  hMemoryDevice: 36

  hMemoryArrayMappedAddress: 37

  interleavePosition: 1

  interleavedDataDepth: 1

  endAddress: 1FFFFFC00

 

[PortableBattery]

  location: "I2C2"

  manufacturer: "Intel SR 1"

  date: "Date"

  serialNumber: "123456789"

  deviceName: "SR Real Battery"

  chemistry: lithium_ion

  capacity: 1200 mWh

  voltage: 3750 mV

  sbdsVersion: "CRB Battery 0"

  sbdsChemistry: "LiIon"

 

[VoltageProbe]

  description: "Voltage Probe Description"

  oemDefined: 32768

  nominalValue: 0 mv

 

[CoolingDevice]

  hTemperatureProbe: 44

  nominalSpeed: 32768 rpm

  description: "Cooling Device Description"

  type: chip_fan

  status: ok

 

[TemperatureProbe]

  description: "Temperature Probe Description"

  oemDefined: 32768

  nominalValue: 0 dDegC

  location: unknown

  status: unknown

 

[SystemBoot]

  status: no_error

 

[SystemPowerSupply]

  location: "OEM Define 0"

  deviceName: "OEM Define 1"

  manufacturer: "OEM Define 2"

  serialNumber: "OEM Define 3"

  assetTag: "OEM Define 4"

  partNumber: "OEM Define 5"

  revisionLevel: "OEM Define 6"

  maxPower: 75 mW

  characteristics: present|unplugged

  type: regulator

  status: ok

  inputSwitching: auto_switch

 

[OnboardDevices2]

  referenceDesignation: "IGD"

  type: video

  instance: 1

  enabled: false

  deviceNumber: 2

 

 

====================================

Main log:

(unavailable)

====================================

 

Thanks in advance, i hope this can be solved. I said "I'll fix it".
Greetings from Germany



 

 

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Hello @MaxAoEfan

This is a bit annoying problem caused mostly by intel graphic cards which are mostly part of windows 10.

To be able to start a match, open settings in game, go to graphic options and disable postprocessing. If that does not help, disable glsl too.

 

As I hope this problem should not occure in next release, but in computer science one cannot be 100% sure. :)

 

In any case please let us know if the problem have been solved with steps above. (after match starts, enabling postprocessing and glsl should work, but it can be annoying disabling and enabling with every match start)

 

Have a nice day :)

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Try to disable every graphic option:

image.thumb.png.58993856ea7645126931d82395235a6d.png

 

Water would look quite odd, so maybe enable water effects :)

Next you can try to disable in in-game aura, attack, heal range visualisation

Maybe rank icons could help.

You can do it while playing so you will see what actually helps.

 

Apart from that, try to play medium and smaller maps also with not too much trees and keeping max population at low numbers can help too.

 

Personally I disable antivirus while playing because it is doing crazy things when I need my cpu for playing, but I do not advice it much because security reasons.

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