My point is that the Facebook page and other social networks and includes I think that the main page are always lacking in information comments can always read the same questions or there is always good feedback about the game is great that the cool juice that the game is the best and that I will not come to discuss, But if you always find the same questions, "When will you go out" "when to see the next monetization campaign".
What elexis said and asked the question that one always finds in the forums of who is a private project that is open source that does not seek to earn money with this and obviously that are noble causes
But once again what you see externally in the forums (because I know you have another forum inside where you are going to have a lot of things that must be very cloudy) never comes out of all that is discussed externally (forum) even though it is a small group of trees like the Lordgood has climbed on the Trac. They are never shared on the official website and this is a big waste.
I know you don't have anyone specialized in this area. and I think you should have or expose that other needs, apart from art programming (and I'm not sure what other areas have, I think you have historians but not a department (some disorganization).
The only thing that the public (your fans) know is that you have programming departments and that you have an art department, and what maybe you have music, so I myself am right now doing a good feedback on these comments, would be considered if you had a public relations department as "small" errors in a chain of communication that highlights how bad you are doing in this area, all this at least outside the forum. many times it is not transmitted completely to the outside, for example there is no development in terms of "what is being done in art". or what is needed as volunteers and what departments, have not asked if they need volunteers on social networks, it seems to me that it is not as if they do not need help more than in programming and art.
because it seems to me that the documents you handle also need some kind of curator, or some expert to fix what it is without updating within the Wiki.
Now if we go to youtubers in the questions are always quite rare questions always the same thing, "when this project is going to come out", "the project is still alive", "already died" "what happened because you do not finance?" "why is it not in Steam?" "you do not get it in Epic games Stotre?".... etc... and so on," "If at some point you are going to charge for this" (many ignore this kind of projects or their nature) there are a lot of questions like that for all your social networks.
Also I thought I read that you have a topic of Q&A but I didn't give it much importance and I already forgot where it is. (another small flaw).
my point is from that perspective outside the forum, seeing your trac seems that users do not know how to report or what to do under certain common circumstances. or how to install a mod properly. many questions far away from the answers which have been here, I imagine that this happens quite a lot on your reddit.